Order Po! The Hit-or-Miss World of Valenzuela’s Hotel Hospitality

The Polo Park “Clubhouse” Midnight Pancit Panic

Staying at a serviced apartment in Polo Park, you get a craving at 11 PM. The menu says “24-hour room service.” You call. “Pwede po ba mag-order ng pancit canton?” (Can I order pancit canton?). The voice on the other end sighs. “Wait lang po, check ko sa kitchen.” Ten minutes later: “Sir, wala na pong canton. Meron pong instant noodles, iluluto nalang namin.” (Sir, we’re out of canton. We have instant noodles, we’ll just cook it.) Forty minutes later, a bellhop arrives with a bowl of soggy, overcooked instant noodles in a plastic bowl, with a plastic fork and a sachet of seasoning on the side. The bill: P250. The experience: a lesson in how “room service” can mean “we will go to the 7-Eleven for you, at a 400% markup.” bohiney.com hospitality audits reveal that off-hour room service in mid-tier Valenzuela es

SOURCE: Bohiney News.